Return Policy - SIXSITE

Return Policy

SIXSITE stands behind our products and we intend for you to be fully satisfied with everything we sell.

New and unused products can be returned for a full refund within 30 days from the date of the original shipment after purchase.    

New and unused products returned after 30 days will be issued a store credit.

Each return requires a Return Merchandise Authorization (RMA) number. Please call 888-557-4974 or send an email to contact@sixsitegear.com , let us know about the return and we will provide you with a RMA number and details to obtain a prepaid shipping label. An RMA form is included with all shipments to assist with returns. Products returned without an RMA number will not be accepted.

We offer a flat-rate shipping label to assist with eligible returns. Upon receiving your RMA number you’ll be given a printable label via email that can be attached to the return package. Returns made without a pre-paid shipping label should be sent with an RMA number to the following address:

SIXSITE
514 S Hall St
Dallas, Texas 75226

Returned products must be in original packaging and condition and include any manufacturing tags. We cannot accept a return with any indication that it has been used or handled in a manner that prevents SIXSITE from reselling the product.

If you feel that a product purchased from SIXSITE has a warranty condition due to defects in material or workmanship, please contact us at 888-557-4974 or send an email to contact@sixsitegear.com to expedite a warranty evaluation.

All returns are subject to approval of SIXSITE.

Refunds within the 30 days will be credited back in the original form of payment. Any returns received after 30 days from shipment will receive a credit in the form of an online gift coupon.  

Returns are processed within 3 to 5 days after arrival at SIXSITE. An email confirmation will be sent to the address of record when your return is received.